FAQ

We may be able to alter your order if you contact us within the first 24 hours of ordering, however we cannot guarantee we will be able to make any changes as we may have already made your case.

If we have your phone model in stock then we aim to fufil orders within 2 working days and shipped the next working day via Royal Mail Tracked 48. If you order a case as a pre-order or back order then these will take longer to fufil due to stock levels and higher demand. Estimated timescales will be shown on the individual product page. 

Currently we only ship domestically within the United Kingdom. We are however exploring offering shipping outside the UK, please check back periodically to see if we offer more shipping options. 

We offer free shipping via Royal Mail Tracked 48. 

We try to cover as many phone models as we can. If we don't have you model listed on the website please reach out and we will see if we can source your model as we continue to expand our choice. 

Some of our models will temporarily show as being available on back order. This means we have temporarily run out of stock of a particular model, you can however still order a case in that model. As soon as we have stock available we will manufacture and ship your order. 

In most cases where something is on back order we are able to fufil these orders in 1-2 weeks. 

Some models have a longer fufilment time when on back order. For example Google Pixel models can take 2-3 weeks to fufil as we don't have access to as many suppliers to source these from.